How our Clients Describe their Experience...
We pride ourselves on our personal approach and excellent levels of service. From your initial meeting, our team will keep you constantly informed of the process and progress of your compensation claim. Upon completion, and the successful resolution of your case, we encourage our clients to provide feedback on their experience of our service.
Our team are always keen to improve our provision, helping to deliver continuous improvements to our service for the benefit of our clients in the future.
Here's what our clients have said about Armstrong James and our team...
“I contacted Armstrong James to help resolve an issue with a previous dentist who had been negligent in his treatment. Although I had tried to resolve the matter directly it seemed that I was not being taken seriously by the dentist's insurance company. I contacted several other legal firms but felt that Simon Shaw of Armstrong James understood the issue best and was the most helpful and responsive.
Mr Wilde - successful in his Medical Negligence - Claims Against Dentists case
After taking my case, Armstrong James quickly organised an expert report and from there negotiated a settlement that met my expectations fully. My role in the process was minimal and they took all the mystery and complication out of the process for me. I was extremely satisfied with the professionalism and the result and would not hesitate to recommend Simon Shaw to other people.”
Anonymous - successfully claimed compensation following injury
“Armstrong James are dealing with my case in an effective manner, they have continually kept me informed of developments and updated me every step of the way. When I have sent an email for questions raised they have always answered within 24 hours, I would certainly use their services again and would highly recommend them to others.”
Ms Adey - successful in her personal injury claim with Armstrong James
“I did apply to one company to deal with my case, but after quite a few months they told me I had no chance of compensation. I then contacted Armstrong James. I was visited by a representative who took all the details. They proceeded with the case, and kept me informed right the way through the proceedings. I eventually got £5,000 in compensation, and I was very satisfied with this amount. I was more than pleased with the treatment I received and was kept up to date the whole way through. I have recommended your company to two of my friends who have also had mishaps. Thank you very much.”
Mr Dunmore - successful in his Road Traffic Accident - Coach Claims case
Of Justine Waby - “My experience with you and Armstrong James has been excellent to date. I have found you personally to be most courteous, respectful and polite. No matter what the situation is for me you have always given me time and have advised me when I most needed reassurance. Your knowledge is extensive and full. For that I thank you.”
Mr Smart - successfully claimed for compensation with Armstrong James
“I have been very impressed with the whole process of this complicated case. I was made fully aware of the procedures taking place every step of the way, and was always kept up to date and can't complain at all. Justine Waby was patient and clear in what I needed to know and do. The result is more than I ever imagined, being awarded 5 times what I thought was possible is a clear indication they know what they are doing. And I would recommend the company and Justine without a doubt”.
Mr Key - successful in his personal injury claim